Responsible Gaming
Gaming Should Be Entertainment
At Gear Bloom, we believe that online casino gaming should be enjoyed as a form of entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. It's important to approach gaming with realistic expectations and to gamble only with money you can afford to lose.
We are committed to promoting responsible gaming practices and supporting the wellbeing of our players. Please gamble responsibly and within your means.
Age Verification
Online casino gaming in Australia is only legal for individuals aged 18 years and over. We strictly verify the age of all players and do not permit access to anyone under the legal gambling age. If you are under 18, please do not attempt to register or play on our platform.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem. Please seek help:
- Chasing Losses: Trying to win back money you've lost by gambling more
- Hiding Your Gambling: Concealing the amount of time or money spent gambling from family and friends
- Loss of Control: Inability to stick to set limits on time or money spent
- Neglecting Responsibilities: Prioritising gambling over work, study, or family obligations
- Gambling with Money You Can't Afford to Lose: Using money needed for bills, rent, or essentials
- Mood Changes: Becoming irritable or anxious when unable to gamble
- Increasing Amounts: Needing to gamble with larger amounts to achieve the same excitement
- Failed Attempts to Reduce: Repeated unsuccessful attempts to cut back or quit
- Borrowing Money to Gamble: Taking loans or using credit to fund gambling activities
- Impact on Relationships: Gambling causing arguments or relationship problems
Self-Help Tools
We provide several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you're willing to lose over a given period
- Reality Checks: Receive notifications during play to remind you how long you've been gaming and how much you've spent
- Time Limits: Set automatic session timeouts to limit your playing time
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
To access these tools, log into your account and visit the Responsible Gaming section in your account settings. Our customer support team can also assist you in setting these limits.
Support Organizations
If you're struggling with gambling, professional help is available. The following organizations offer free, confidential support:
Australia
- Gambling Help Online — Free counselling and support for problem gambling
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free, 24/7)
United Kingdom
- GamCare — Support and counselling for problem gambling
www.gamcare.org.uk - GamStop — National self-exclusion scheme for online gambling
www.gamstop.co.uk
Canada
- Responsible Gambling Council — Resources and support for problem gambling
www.responsiblegambling.org
United States
- National Council on Problem Gambling — Help and referrals for problem gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 (free, confidential, 24/7)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) — Federal Centre for Health Education
www.bzga.de
If You Need Help
If you believe you have a gambling problem, please seek help immediately. There is no shame in reaching out. Professional counsellors are available to support you at no cost.
Contact one of the support organizations listed above, or speak to a member of our customer support team. We take problem gambling seriously and are here to help you access the support you need.
Remember: Help is available, and recovery is possible.